tag:status.transferz.com,2005:/history Transferz Status - Incident history 2026-07-29T22:10:00.000+00:00 Transferz tag:status.transferz.com,2005:Maintenance/cmfcutijv012rh25esaa0njs7 2026-07-29T22:10:00.000+00:00 2026-07-29T22:10:00.000+00:00 Regular maintenance window July 2026 Type: Maintenance

Duration: 1 hour and 50 minutes

Affected Components: Rides, Driver web app, Transfer company API, Partner API, Partner portal, Core platform, Help center, Online booking tool, Traveller web app

Jul 29, 22:10:00 GMT+0
Completed - The maintenance was updated.

Jul 29, 22:10:00 GMT+0
Identified - Regular maintenance window July 2026.

]]> tag:status.transferz.com,2005:Maintenance/cmfcua9bo0115pwjx3v5evh00 2026-06-29T23:45:00.000+00:00 2026-06-29T23:45:00.000+00:00 Regular maintenance window June 2026 Type: Maintenance

Duration: 14 minutes

Affected Components: Rides, Driver web app, Partner API, Transfer company API, Partner portal, Core platform, Help center, Online booking tool, Traveller web app

Jun 29, 23:45:00 GMT+0
Identified - Regular maintenance window June 2026.

Jun 29, 23:45:00 GMT+0
Completed - The maintenance was updated.

Jun 29, 23:45:00 GMT+0
Completed - The maintenance was updated.

]]> tag:status.transferz.com,2005:Maintenance/cmm0knek50jhnrahng4ilnuxd 2026-02-25T06:00:00.000+00:00 2026-02-25T06:00:00.000+00:00 Regular maintenance February 2026 Type: Maintenance

Duration: 1 hour

Affected Components: Rides, Help center, Driver web app, Transfer company API, Partner portal, Core platform, Partner API, Traveller web app, Online booking tool

Feb 25, 06:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Feb 25, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 25, 07:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.transferz.com,2005:Incident/cmk8hklx70l27ufzi4y6gmign 2026-01-10T15:55:01.243+00:00 2026-01-10T15:55:01.252+00:00 Online booking tool outage Type: Incident

Duration: 23 minutes

Affected Components: Online booking tool

Jan 10, 15:55:01 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 10, 16:18:02 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmipvqaws034fkrv3qtskv7tj 2025-12-03T10:44:01.852+00:00 2025-12-03T10:44:01.869+00:00 Partner API outage Type: Incident

Duration: 1 minute

Affected Components: Partner API

Dec 3, 10:44:01 GMT+0
Investigating - Partner API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Dec 3, 10:44:32 GMT+0
Resolved - Partner API is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Maintenance/cm4adi49l00m2tr7hwbs8e4h5 2025-11-25T22:00:00.000+00:00 2025-11-25T22:00:00.000+00:00 Regular maintenance window November 2025 Type: Maintenance

Affected Components: Core platform, Rides, Partner API, Help center, Driver web app, Transfer company API, Partner portal, Traveller web app, Online booking tool

Nov 25, 22:00:00 GMT+0
Identified - The maintenance was updated.

Nov 25, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 25, 22:00:00 GMT+0
Completed - Maintenance has completed successfully..

Nov 25, 22:00:00 GMT+0
Identified - Regular maintenance window November 2025.

]]> tag:status.transferz.com,2005:Maintenance/cmhovn2g3020niwsxl3qzh3ph 2025-11-12T22:00:00.000+00:00 2025-11-12T22:00:01.000+00:00 Regular maintenance mid-November 2025 Type: Maintenance

Duration: 2 hours and 30 minutes

Affected Components: Driver web app, Rides, Partner API, Help center, Core platform, Transfer company API, Traveller web app, Partner portal, Online booking tool

Nov 12, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 13, 00:30:00 GMT+0
Completed - Maintenance has completed successfully.

Nov 12, 22:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.transferz.com,2005:Maintenance/cm20islfg0115n8i6c578u7a2 2025-09-30T21:00:00.000+00:00 2025-09-30T21:00:00.000+00:00 Regular maintenance window September 2025 Type: Maintenance

Affected Components: Rides, Help center, Partner portal, Driver web app, Partner API, Core platform, Transfer company API, Traveller web app, Online booking tool

Sep 30, 21:00:00 GMT+0
Identified - Regular maintenance window September 2025.

Sep 30, 21:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.transferz.com,2005:Incident/cmfxx1tw301mqrnvgr3rnsmkj 2025-09-24T11:44:01.683+00:00 2025-09-24T11:44:01.707+00:00 Online booking tool outage Type: Incident

Duration: 1 hour and 9 minutes

Affected Components: Online booking tool

Sep 24, 11:44:01 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 24, 12:53:01 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Maintenance/cm20isl55013wpjph925p5h8k 2025-08-26T21:00:00.000+00:00 2025-08-26T21:00:00.000+00:00 Regular maintenance window August 2025 Type: Maintenance

Affected Components: Rides, Partner portal, Driver web app, Partner API, Help center, Core platform, Transfer company API, Traveller web app, Online booking tool

Aug 26, 21:00:00 GMT+0
Identified - Regular maintenance window August 2025.

Aug 26, 21:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.transferz.com,2005:Maintenance/cm20iskvj00zl9daj6t89k5ib 2025-07-29T21:00:00.000+00:00 2025-07-29T21:00:00.000+00:00 Regular maintenance window July 2025 Type: Maintenance

Affected Components: Rides, Driver web app, Help center, Partner portal, Partner API, Core platform, Transfer company API, Traveller web app, Online booking tool

Jul 29, 21:00:00 GMT+0
Identified - Regular maintenance window July 2025.

Jul 29, 21:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.transferz.com,2005:Incident/cmd7vgi6u003ig5pq6j752ifl 2025-07-17T20:58:01.878+00:00 2025-07-17T20:58:01.898+00:00 Online booking tool outage Type: Incident

Duration: 1 hour and 31 minutes

Affected Components: Online booking tool

Jul 17, 20:58:01 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 17, 22:29:01 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmd7mtap00038mbpd7cgt602l 2025-07-17T16:56:02.147+00:00 2025-07-17T16:56:02.175+00:00 Online booking tool outage Type: Incident

Duration: 29 minutes

Affected Components: Online booking tool

Jul 17, 16:56:02 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 17, 17:25:02 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmclyn88c000opvnkpet0zb7m 2025-07-02T12:56:18.539+00:00 2025-07-02T12:56:18.555+00:00 Driver web app outage Type: Incident

Duration: 5 minutes

Affected Components: Driver web app

Jul 2, 12:56:18 GMT+0
Investigating - Driver web app cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 2, 13:00:49 GMT+0
Resolved - Driver web app is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmcf90b6h003y5qfzvils2xb3 2025-06-27T20:12:01.816+00:00 2025-06-27T20:12:01.826+00:00 Online booking tool outage Type: Incident

Duration: 29 minutes

Affected Components: Online booking tool

Jun 27, 20:12:01 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 27, 20:41:02 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmcfb5kqf004gaklacvr3r0tu 2025-06-27T18:58:00.000+00:00 2025-06-27T20:38:10.352+00:00 Issue ingesting new bookings Type: Incident

Duration: 1 hour and 40 minutes

Affected Components: Rides, Help center, Core platform, Driver web app, Partner portal, Partner API, Transfer company API, Online booking tool, Traveller web app

Jun 27, 20:38:10 GMT+0
Resolved - A performance issue caused a significant slowdown in new booking creation leading to timeout errors. This issue has been identified and source of the problem has been removed..

Jun 27, 18:58:00 GMT+0
Investigating - We're investigating an issue with timeouts on booking creation..

]]> tag:status.transferz.com,2005:Maintenance/cm20iskm200zh9daj69akpgub 2025-06-24T21:00:00.000+00:00 2025-06-24T21:00:00.000+00:00 Regular maintenance window June 2025 Type: Maintenance

Affected Components: Rides, Help center, Partner portal, Driver web app, Partner API, Core platform, Transfer company API, Traveller web app, Online booking tool

Jun 24, 21:00:00 GMT+0
Identified - Regular maintenance window June 2025.

Jun 24, 21:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.transferz.com,2005:Incident/cmbtrhalj0001db6p613r6zy1 2025-06-12T19:18:11.430+00:00 2025-06-12T19:18:11.456+00:00 Help center outage Type: Incident

Duration: 10 minutes

Affected Components: Help center

Jun 12, 19:18:11 GMT+0
Investigating - Help center cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 12, 19:28:41 GMT+0
Resolved - Help center is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmbtrangj001mje42mg29ljss 2025-06-12T19:13:01.506+00:00 2025-06-12T19:13:31.901+00:00 Partner API outage Type: Incident

Duration: 1 minute

Affected Components: Partner API

Jun 12, 19:13:31 GMT+0
Resolved - Partner API is now operational! This update was created by an automated monitoring service..

Jun 12, 19:13:01 GMT+0
Investigating - Partner API cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmbtr55kf0003131g1qws1pn9 2025-06-12T19:08:45.039+00:00 2025-06-12T19:08:45.062+00:00 Online booking tool outage Type: Incident

Duration: 9 minutes

Affected Components: Online booking tool

Jun 12, 19:08:45 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 12, 19:18:14 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmbtr446b005sfx32pa2tl06a 2025-06-12T19:07:54.858+00:00 2025-06-12T19:07:54.858+00:00 Google Cloud infrastructure instabilities Type: Incident

Duration: 2 hours and 1 minute

Affected Components: Rides, Help center, Core platform, Driver web app, Partner portal, Partner API, Transfer company API, Online booking tool, Traveller web app

Jun 12, 19:07:54 GMT+0
Identified - The Google Cloud platform on which the Transferz platform is hosted is experiencing issues affecting multiple availability zones and regions. Platform features are slow and unstable at times. We are monitoring the situation and in close contact with the team at Google..

Jun 12, 19:52:02 GMT+0
Monitoring - The issues seem to have been resolved and the platform is running without errors since 21:17 CEST..

Jun 12, 21:08:34 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.transferz.com,2005:Incident/cmbtqysra004dxeqjyoj5zger 2025-06-12T19:03:48.501+00:00 2025-06-12T19:03:48.521+00:00 Driver web app outage Type: Incident

Duration: 14 minutes

Affected Components: Driver web app

Jun 12, 19:03:48 GMT+0
Investigating - Driver web app cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 12, 19:17:49 GMT+0
Resolved - Driver web app is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Maintenance/cm20iskcw013spjph1nrqb2gm 2025-05-27T21:00:00.000+00:00 2025-05-27T21:00:00.000+00:00 Regular maintenance window May 2025 Type: Maintenance

Affected Components: Help center, Partner portal, Rides, Driver web app, Partner API, Core platform, Transfer company API, Traveller web app, Online booking tool

May 27, 21:00:00 GMT+0
Identified - Regular maintenance window May 2025.

May 27, 21:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.transferz.com,2005:Incident/cmb0f9olh000ybytdu2na6en6 2025-05-23T06:31:01.828+00:00 2025-05-23T06:31:01.839+00:00 Online booking tool outage Type: Incident

Duration: 56 minutes

Affected Components: Online booking tool

May 23, 06:31:01 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

May 23, 07:27:02 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmb0e0aer000dwewuiy0xojvq 2025-05-23T05:55:43.923+00:00 2025-05-23T05:55:43.942+00:00 Online booking tool outage Type: Incident

Duration: 30 minutes

Affected Components: Online booking tool

May 23, 05:55:43 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

May 23, 06:26:02 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cmanzhxsy00bvec83di97jomn 2025-05-14T13:36:19.041+00:00 2025-05-14T13:40:19.133+00:00 Driver web app outage Type: Incident

Duration: 4 minutes

Affected Components: Driver web app

May 14, 13:40:19 GMT+0
Resolved - Driver web app is now operational! This update was created by an automated monitoring service..

May 14, 13:36:19 GMT+0
Investigating - Driver web app cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Maintenance/cm20isk2f00xv7f16ghh27dao 2025-04-29T21:00:00.000+00:00 2025-04-29T21:00:00.000+00:00 Regular maintenance window April 2025 Type: Maintenance

Affected Components: Rides, Help center, Online booking tool, Core platform, Driver web app, Partner portal, Partner API, Transfer company API, Traveller web app

Apr 29, 21:00:00 GMT+0
Identified - Regular maintenance window April 2025.

Apr 29, 21:00:00 GMT+0
Completed - The maintenance window was skipped.

]]> tag:status.transferz.com,2005:Incident/cm9sjtc3b000f99mk14q1aq5f 2025-04-22T13:36:25.462+00:00 2025-04-22T13:36:55.145+00:00 Core platform outage Type: Incident

Affected Components: Core platform

Apr 22, 13:36:55 GMT+0
Resolved - Core platform is now operational! This update was created by an automated monitoring service..

Apr 22, 13:36:25 GMT+0
Investigating - Core platform cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cm9q1efp001hp7kudzozzs24d 2025-04-20T19:25:24.851+00:00 2025-04-20T19:25:55.396+00:00 Core platform outage Type: Incident

Duration: 1 minute

Affected Components: Core platform

Apr 20, 19:25:55 GMT+0
Resolved - Core platform is now operational! This update was created by an automated monitoring service..

Apr 20, 19:25:24 GMT+0
Investigating - Core platform cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cm9bfz6oe00gl572bhnvhlv3g 2025-04-10T14:16:54.925+00:00 2025-04-10T14:16:54.954+00:00 Core platform outage Type: Incident

Affected Components: Core platform

Apr 10, 14:16:54 GMT+0
Investigating - Core platform cannot be accessed at the moment. This incident was created by an automated monitoring service..

Apr 10, 14:17:24 GMT+0
Resolved - Core platform is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cm8r6v43c00iibld8ci5aj5l1 2025-03-27T10:06:24.888+00:00 2025-03-27T10:06:24.917+00:00 Core platform outage Type: Incident

Duration: 1 minute

Affected Components: Core platform

Mar 27, 10:06:24 GMT+0
Investigating - Core platform cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 27, 10:06:54 GMT+0
Resolved - Core platform is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Maintenance/cm20isjsl0111n8i6udanxjhg 2025-03-25T23:00:00.000+00:00 2025-03-25T23:00:00.000+00:00 Regular maintenance window March 2025 Type: Maintenance

Affected Components: Rides, Help center, Online booking tool, Core platform, Driver web app, Partner portal, Partner API, Transfer company API, Traveller web app

Mar 25, 23:00:00 GMT+0
Identified - Regular maintenance window March 2025.

Mar 25, 23:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.transferz.com,2005:Incident/cm8ip8br500bavvnq8yhocd46 2025-03-21T11:30:38.848+00:00 2025-03-21T12:34:38.787+00:00 Online booking tool outage Type: Incident

Duration: 1 hour and 4 minutes

Affected Components: Online booking tool

Mar 21, 12:34:38 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

Mar 21, 11:30:38 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cm87k3lf200l15q9jd759qz21 2025-03-13T16:21:32.078+00:00 2025-03-13T16:21:32.101+00:00 Partner API outage Type: Incident

Affected Components: Partner API

Mar 13, 16:21:32 GMT+0
Investigating - Partner API cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 13, 16:22:01 GMT+0
Resolved - Partner API is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Incident/cm87beno0004j4gltzy8utn8w 2025-03-13T12:18:11.663+00:00 2025-03-13T12:18:11.683+00:00 Help center outage Type: Incident

Duration: 1 hour and 50 minutes

Affected Components: Help center

Mar 13, 12:18:11 GMT+0
Investigating - Help center cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 13, 14:08:40 GMT+0
Resolved - Help center is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Maintenance/cm20isjhs011nd6yq2e4mchxd 2025-02-25T23:00:00.000+00:00 2025-02-25T23:00:00.000+00:00 Regular maintenance window February 2025 Type: Maintenance

Affected Components: Online booking tool, Traveller web app, Help center, Core platform, Driver web app, Rides, Partner portal, Partner API, Transfer company API

Feb 25, 23:00:00 GMT+0
Identified - Regular maintenance window February 2025.

Feb 25, 23:00:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.transferz.com,2005:Incident/cm735t1xe001pbfnevisgoekz 2025-02-13T09:50:38.593+00:00 2025-02-13T09:50:38.619+00:00 Online booking tool outage Type: Incident

Duration: 15 minutes

Affected Components: Online booking tool

Feb 13, 09:50:38 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

Feb 13, 10:05:08 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Maintenance/cm20isj1u010xn8i6o35jfj2t 2025-01-28T23:00:00.000+00:00 2025-01-28T23:00:00.000+00:00 Regular maintenance window January 2025 Type: Maintenance

Affected Components: Online booking tool, Traveller web app, Help center, Core platform, Driver web app, Rides, Partner portal, Partner API, Transfer company API

Jan 28, 23:00:00 GMT+0
Completed - The maintenance has been completed successfully, thanks for your patience!.

]]> tag:status.transferz.com,2005:Incident/cm60qibys0039jasbb1ajpf0m 2025-01-17T12:27:09.459+00:00 2025-01-17T12:27:09.480+00:00 Online booking tool outage Type: Incident

Duration: 28 minutes

Affected Components: Online booking tool

Jan 17, 12:27:09 GMT+0
Investigating - Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jan 17, 12:55:39 GMT+0
Resolved - Online booking tool is now operational! This update was created by an automated monitoring service..

]]> tag:status.transferz.com,2005:Maintenance/cm4acfjam012b4iud8mt797bf 2024-12-18T21:00:00.000+00:00 2024-12-18T21:00:00.000+00:00 Prioritized maintenance window December 2024 Type: Maintenance

Duration: 4 hours and 33 minutes

Affected Components: Online booking tool, Traveller web app, Help center, Core platform, Driver web app, Rides, Partner portal, Partner API, Transfer company API

Dec 18, 21:00:00 GMT+0
Identified - Maintenance is now in progress..

Dec 19, 01:33:00 GMT+0
Completed - Maintenance has completed successfully..

Dec 18, 21:00:00 GMT+0
Identified - Prioritized maintenance window December 2024.

]]> tag:status.transferz.com,2005:Maintenance/cm20isial011tqc6eucvgrvfj 2024-10-22T23:00:00.000+00:00 2024-10-23T04:43:49.394+00:00 Extended maintenance window October 2024 Type: Maintenance

Duration: 5 hours and 44 minutes

Affected Components: Online booking tool, Traveller web app, Help center, Core platform, Driver web app, Rides, Partner portal, Partner API, Transfer company API

Oct 23, 04:43:49 GMT+0
Completed - Maintenance has completed successfully..

Oct 22, 23:00:00 GMT+0
Identified - Extended maintenance window October 2024.

]]>