Transferz - Online booking tool outage – Incident details

All systems operational

Online booking tool outage

Resolved
Major outage
Started 2 months agoLasted 6 minutes

Affected

Core platform

Operational from 10:39 AM to 10:45 AM

Online booking tool

Operational from 10:39 AM to 10:39 AM, Major outage from 10:39 AM to 10:45 AM, Operational from 10:45 AM to 10:45 AM

Traveller web app

Operational from 10:39 AM to 10:45 AM

Help center

Operational from 10:39 AM to 10:45 AM

Partner API

Operational from 10:39 AM to 10:45 AM

Partner portal

Operational from 10:39 AM to 10:45 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The maintenance team has performed a database change for which no downtime was expected, but still disruptions were caused. Systems are recovering and we are monitoring it closely.

  • Investigating
    Investigating

    Online booking tool cannot be accessed at the moment. This incident was created by an automated monitoring service.