Transferz - Issue ingesting new bookings – Incident details

All systems operational

Issue ingesting new bookings

Resolved
Degraded performance
Started 4 months agoLasted about 2 hours

Affected

Core platform

Operational from 6:58 PM to 8:38 PM

Online booking tool

Operational from 6:58 PM to 8:38 PM

Traveller web app

Operational from 6:58 PM to 8:38 PM

Help center

Operational from 6:58 PM to 8:38 PM

Partner API

Operational from 6:58 PM to 8:38 PM

Partner portal

Operational from 6:58 PM to 8:38 PM

Updates
  • Resolved
    Resolved

    A performance issue caused a significant slowdown in new booking creation leading to timeout errors. This issue has been identified and source of the problem has been removed.

  • Investigating
    Investigating

    We're investigating an issue with timeouts on booking creation.