Transferz - Partial outage in several Apps – Incident details

All systems operational

Partial outage in several Apps

Resolved
Major outage
Started 6 months agoLasted about 1 hour

Affected

Online booking tool

Operational from 6:32 AM to 6:57 AM, Partial outage from 6:57 AM to 8:33 AM

Traveller web app

Operational from 6:32 AM to 6:32 AM, Major outage from 6:32 AM to 6:57 AM, Partial outage from 6:57 AM to 7:12 AM, Operational from 7:12 AM to 7:37 AM

Rides

Operational from 6:32 AM to 7:02 AM, Partial outage from 7:02 AM to 8:33 AM

Driver web app

Operational from 6:32 AM to 7:02 AM, Partial outage from 7:02 AM to 8:33 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    Resolved

    issue resolved

  • Identified
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    the issue has been identified, we are working on a Fix ASAP

  • Investigating
    Investigating

    Traveller web app cannot be accessed at the moment. This incident was created by an automated monitoring service.